Running a successful medical practice in today's fast-paced competitive business environment isn't easy!

  Frequently Asked Questions

  Can you do more than process my claims?

• We are a Reimbursement Management Center with a variety of services to enable your staff to attend to more important issues at hand.  Review our Services page for more information.

  What operational benefits can my practice expect from A&L's services?

• Eliminate concerns about staff turnover, training or vacation and sick time
• Less paperwork for office staff
• Focus on patient care, not patient bills

  What cost benefits will we see from using A&L's billing services?

• Fees are based on collections, so we don't get paid unless you get paid!
• All payments go directly to you - you retain complete control
• Daily claim generation and carrier tracking ensure faster reimbursement
• No software or hardware to buy or maintain
• Less administrative costs for forms, envelopes, and postage

  How long does it take to get started?

• We can begin medical billing services as soon as we create a database for you  in our system.  We will need the demographics of your practice as well as provider ID numbers and a fee schedule.  Once established, we can usually start submitting claims within a few days.

  How will I get my information to you?

• There are a variety of ways to get your information to our office:
  • We provide a pickup service for local practices
  • Courier Service
  • USPS priority mail
  • Fax

  We are not located in the same state, can you still do our billing?

• Yes.  With the technology that is available today we are able to offer our full practice management services from anywhere in the United States.

  Where to the payments go when claims are reimbursed?

• All payments go directly to you.  You retain control of your money at all times.  We just need copies of the insurance EOB's (Explanation of Benefits) and patient payments to keep the accounts receivable current.

  What are A&L's fees?

• Our fees are based on a percentage of the total monies collected per month.  These fees are not based on claims submitted, but on reimbursements received.  This approach ties our success directly to yours and creates an immediate incentive for A&L to work diligently to get the maximum reimbursement for your practice.
• The percentage that we charge is formulated on the answers we get to a few key questions about your particular practice.  Please contact us for a free quote. 

  Does A&L assist patients with billing inquiries?

• A&L's customer service is available to answer any questions or concerns that your patients may have regarding their bill.  We offer a toll free number which is listed on their monthly statement.